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25

Mar

2019

How Do I Edit my Company Information?

Our software allows the addition of your Company Information to many of our documents. Find out here how to edit your company information!

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Categories: FAQ, Authoring Tools, Desktop

Tags: Desktop, System, Company, Information

21

Mar

2019

What to do When a Suite User Leaves or No Longer Needs System Access

This article describes how to remove a User from the system when they no longer need to use the software.
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Categories: FAQ, Desktop, General

Tags: Desktop, Setup, System, Administration, User, Users, Groups, Privileges

19

Mar

2019

What to Do When a Workstation "Hangs" During Setup?

My workstation is stuck at 99% at the beginning of setup.. what do I do? This article has a couple of tips as to why this is occurring. NOTE: This pertains to software versions 3.99 and previous.

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Categories: FAQ, Desktop, General

Tags: Desktop, Workstation, Setup, Installation

19

Mar

2019

Running the FileCheck Utility

How to run the FileCheck utility for cleaning documents.
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Categories: FAQ, Desktop, General

Tags: Desktop, System, Suite, Support, Utility, FileCheck, Migration

19

Mar

2019

Running the WPG Support Utility

How to run the WPG Support Utility to send to Waypoint Global Technical Support.
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Categories: FAQ, Desktop, General

Tags: Desktop, System, Suite, Support, Utility

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