Quality

Standards

Quality is responsible for ensuring that internal processes or subcontractors provide at the highest level of quality for the most effective cost. In order to achieve this goal, Quality personnel often must help define and manage processes for their product realization providers to follow whether or not the organization is pursuing conformance to International Standards.

Definition and management of these processes requires buy-in from top management, middle management and shop floor personnel. Getting buy-in from top management means that there must be evidence of a solid return on the investment needed to effectively deploy a process throughout the product realization process.

Do these problems sound familiar ?

I can’t find the correct documentation.
It is too difficult to develop the right document.
My document does not meet the requirements of the standard.

Statistical Process Control

Statistical Process Control (SPC) is a method of monitoring a process during its operation in order to control the quality of the products while they are being produced—rather than relying on inspection to find problems after the fact. The value of SPC is that by monitoring the process you can identify and take action on special causes of variation and other non-normal processing conditions; therefore, bringing the process under statistical control and reducing variation.

SPC can help you with the following problems:

Improve Product Quality – Identify the sources of variability, use SPC to analyze their impact, identify problems, and monitor the results.
Reduce Scrap and Rework – Analyze trends of your process capabilities and take action to correct process problems before scrap is generated.
Increase Manufacturing Yield – Increase the yield for your investment in materials and equipment by reducing the time spent on scrapped and rework parts.
Meet Customer Requirements – TS 16949 standard specifically calls for evidence that your organization can use SPC for the monitoring and measurement of your process capabilities